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Thimbelina · Terms of Service

Our Sweet Pledge

Handmade with heart, guided by kindness — these are the gentle rules of our parade.

Welcome to Thimbelina

Welcome to the world of Thimbelina handmade creations. By using our website and placing an order, you agree to the following terms. We're so happy you're here — every purchase supports a community of women and children with disabilities through meaningful craftsmanship.

Products

All of our pieces are carefully handmade with love and attention to detail. Because of the handmade nature of our products, slight variations may occur and make each item uniquely yours. No two blooms are the same — and that's the magic.

Orders

Orders are processed once payment is confirmed. We reserve the right to cancel or refuse any order if necessary. Once your order is placed, you'll receive a sweet confirmation email with all the details.

Shipping

We do our best to prepare and ship orders as quickly as possible. Please allow 10-15 days for personalized or customized orders. Delivery times may vary depending on location and shipping provider. Allow 3-5 working days for standard delivery once dispatched.

Returns & Exchanges

Due to the handmade nature of our products, returns and exchanges are accepted only for damaged or incorrect items. Items are to be returned with attached tags and original package. Please contact us within 3 days of receiving your order.

Note: The product colours may appear slightly different in person due to screen settings, lighting, and device display variations. Each piece is photographed with care, but real-life charm always shines brightest.

Care Instructions

To preserve the quality of our clothing and handmade pieces, please follow the care instructions provided with each item. Gentle wash, low heat, and lots of love — your Thimbelina treasures will last for years to come.

Intellectual Property

All designs, images, logos, and content are the property of our brand and may not be copied or used without permission. Our little parade is original — please respect our craft.

Community & Purpose

Since 2007, our mission has been to empower women and children with disabilities through meaningful handmade creations. Every purchase supports creativity, inclusion, and craftsmanship. You're not just buying a garment — you're joining a movement of kindness.

Thimbelina believes in slow fashion, ethical production, and celebrating every stitch with purpose.

Contact

For any questions or support, please contact us through our website or social media channels. We'd love to hear from you — reach out anytime at hello@thimbelina.com or via our socials below.

Terms last updated — Spring 2026 🌸 Thimbelina Ice Cream Parade
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